Signing in
Enter your email; we send a sign-in email carrying both a magic link and a one-time code. Tap the link on the device you want to use — or, if your inbox lives on a different device, just type the code instead. Both are single-use and expire quickly; that's a feature, not an inconvenience.
The email didn't arrive
- Give it a minute, then check spam and promotions folders — add no-reply@plumbfinance.com to your contacts to keep future sign-in emails out of spam.
- Request a fresh one rather than hunting for an old one — expired links and codes are refused.
- Corporate email filters sometimes "pre-click" links and burn them. If that happens, the one-time code in the same email still works — codes survive the scanners.
Changing your email
Settings → Account → Email. We confirm at both the old and new address before the change takes effect — your email is your key, so we're careful with it.
Closing your account
Cancel in Settings (one tap), export anything you want to keep, and — if you want the data gone too — ask for deletion at privacy@plumbfinance.com or in Settings. Cancelled trials delete automatically within 30 days.
Lost access to your email?
Recover the email account with your email provider first — we can't sign you into Plumb another way, by design. Once you're back in your inbox, you're back in Plumb.