Accessibility Statement
Our commitment to making Plumb usable by everyone — our conformance target, the measures we take, known limitations, and how to give feedback.
Plumb Finance Inc. ("Plumb") is committed to making financial wellbeing calm and accessible to everyone, including people with disabilities. We want plumbfinance.com and the Plumb app to be usable by as many people as possible, regardless of ability or technology.
Counsel note: There is still no federal regulation fixing a technical web-accessibility standard for private businesses under ADA Title III, but WCAG 2.1 Level AA is the de facto standard courts apply, and accessibility lawsuits remain high-volume. Some states (e.g., California's Unruh Act) add statutory damages. This statement targets WCAG 2.1 AA and provides a remediation contact. Update the conformance status to reflect the results of an actual audit before publishing, and keep the date current.
Our commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the widely recognized standard for digital accessibility. We treat accessibility as an ongoing effort and work to improve the experience for all users.
Conformance status
We are working toward WCAG 2.1 Level AA conformance across our website and app. We test with a combination of automated tools and manual review, including keyboard navigation and screen-reader checks, and we address issues as we find them.
Counsel note: Replace this paragraph with the specific conformance status after audit (e.g., "partially conformant," "fully conformant," with the date and scope of the most recent assessment).
Measures we take
- Designing and developing with accessibility in mind, including color contrast, text resizing, and clear focus states.
- Supporting keyboard navigation and assistive technologies such as screen readers.
- Including accessibility in our design and development review process.
- Reviewing new features and third-party components for accessibility impact.
Known limitations
Despite our efforts, some content may not yet be fully accessible. Where we identify limitations, we prioritize fixes. If you encounter a barrier, please tell us — your feedback helps us improve.
Feedback and how to get help
If you have trouble accessing any part of Plumb, or you want to report an accessibility barrier or request information in an accessible format, please contact us. We aim to respond promptly and to provide the information or assistance you need.
- Accessibility feedback / support: support@plumbfinance.com
- Mailing address: Plumb Finance Inc., 30 N Gould St Ste N, Sheridan, WY 82801
When you contact us, it helps to include the page or screen, a description of the problem, and the browser, device, or assistive technology you were using.
Remediation timeline
We aim to acknowledge accessibility reports within a reasonable time and to remediate confirmed issues as promptly as practicable, prioritizing barriers that prevent core tasks.